The Library uses an Innovative Interfaces integrated catalog/circulation system called Sierra. The public catalog interface is called Encore. You can checkout and request items from our library and other area libraries using the Encore/Sierra System.
Circulation Desk: (845) 352-5700, EXT. 250
Email to the Circulation department (firstname.lastname@example.org)
Interlibrary Loan Services
Library patrons have access to the resources of the public, school and special and academic libraries in other parts of the region, state, and country through our interlibrary loan services. To "interlibrary loan" something is to request an item to be transferred from another library to your local library.
If for whatever reason we do not have an item you need, such as a book or video, you may attempt to request it from another lending institution. Our Reference Department will assist you in locating materials and initiating interlibrary loans.
Reference Desk: (845) 352-5700, EXT. 244
Anyone with an active Finkelstein library card can request interlibrary loan materials from other libraries through Finkelstein Memorial Library.
Inquiries can be made by calling the Reference desk at 845-352-5700, ext. 243.
Requests may be done in person at the library or via our website through the library catalog.
Interlibrary Loan Requests
To attempt to initiate an ILL via the web, first locate an item owned by another library using the library catalog then click the Classic Catalog button. "Can't Find it? Click here." If an item can be ILL'd you will next be prompted to enter your library card number and PIN (the last four digits of your telephone number).
You may cancel a hold at any time either by notifying the Interlibrary Loan Department at the library (845-352-5700, ext. 250) or by cancelling your request over the web using the library catalog. To cancel via the web, enter the library catalog, click on Patron Information, enter your card number and PIN, then click on Holds. Highlight the requested item you want to cancel, then click Cancel Hold. You will not be charged for cancelled holds.
LIBRARIAN-ASSISTED REQUESTS: You can also make interlibrary loan requests by calling the Library's Reference Desk at (845)352-5700, ext. 244. A staff member will take your request and place the hold for you. Staff will check other libraries in the Ramapo Catskill System, and if necessary, check libraries outside of our region.
Please call our Reference Desk to request items not found in our catalog: 845-352-5700, ext. 244.
Please be aware that items requested from other librarys may not coincide with our own due dates. You may have more or less time to borrow an item than you would if you borrowed the item from Finkelstein. When checking an item out, please examine your date due slip to be sure when an item is due to be returned at the library.
You may attempt to renew an item by bringing the item to the library and requesting a renewal or calling the library at 845-352-5700, ext. 250. Renewals may also be attempted via our website through the library catalog by clicking Patron Information, entering your library card number and PIN, then clicking Items Out. Select the item you wish to renew and click Renew. If an item cannot be renewed you must return it immediately to avoid overdue fines. Note: Renewals cannot be done by telephone or through our website (via the library catalog) once they have become overdue.
As with every other item lent out in our library, interlibrary loans are due back at certain intervals (generally two to four weeks). Interlibrary items returned late are subject to fines set by the lending library.
CD's, CD-ROM's, DVDs, Videotapes, Audio Books
Interlibrary loan requests are not only limited to books. If you identify a computer CD-ROM, music CD, DVD, videotape, audio book or an item in another format elsewhere in the library system, you may attempt to request it. Each library in the Ramapo Catskill Library System maintains its own interlibrary loan policy, which also governs what does and does not go out to other libraries. Reference materials generally cannot be requested.
If you have adequate transportation and absolutely need an item available only at another library, your library card is valid everywhere in the Ramapo Catskill Library System. Provided the item is available for borrowing (that is a "circulating" and not a "reference" item) at the other library, you may borrow it directly there. Our librarians may help by contacting another library in advance to ensure the item is there and able to be borrowed from that location.
For Further Assistance...
For more information on interlibrary loans procedures please call the Circulation Department and ask about Interlibrary Loans at 845-352-5700, ext. 250.
For all other questions involving locating materials at the library or within the library system please come to the library of contact the Reference Department at 845-352-5700, ext. 244.